Elevator Phone Line replacement and service
Replace Expensive Traditional Elevator Phone Lines With Reliable Cellular Service
Elevator emergency phones need a dependable connection to the outside world. For decades, that connection was usually provided by a traditional copper telephone line. As telephone carriers continue moving away from older copper infrastructure, maintaining those lines can become increasingly expensive and difficult for property owners and managers.
DBS provides cellular elevator phone line service using Mobile Connect 2, giving existing elevator emergency phones a practical alternative to traditional landline service.
Mobile Connect 2 converts the elevator’s existing telephone connection to cellular service while providing the dial tone and connectivity required by compatible elevator communication equipment. In many installations, the existing elevator phone equipment can remain in service while the underlying telephone connection is upgraded.
The result is a simpler way to maintain elevator communications without continuing to pay for an increasingly expensive traditional phone line.
Try our Mobile Connect 2 Savings Calculator to see how much you can save.
How Does a Cellular Elevator Phone Line Work?
A cellular elevator phone line replaces the telephone carrier’s copper connection with a cellular connection.
The elevator phone itself still needs to behave much as it did when connected to a conventional telephone line. When a passenger activates the emergency phone, the elevator communication equipment initiates a call through the cellular gateway. Mobile Connect 2 carries that call over the cellular network to the programmed monitoring center or emergency contact.
From the elevator phone’s perspective, the cellular gateway provides the telephone interface it needs to make the call.
This distinction is important. Mobile Connect 2 isn’t simply a cell phone installed near an elevator. It is designed to provide a cellular replacement for the type of telephone connection used by elevator emergency communication equipment.
Cellular Dial Tone for Existing Elevator Phones
Many existing elevator phones were designed around conventional analog telephone service. Replacing the telephone carrier therefore requires more than simply providing internet access or installing a cellular hotspot.
The elevator equipment needs an appropriate telephone interface.
Mobile Connect 2 provides dial tone over a cellular connection, allowing compatible existing elevator telephone equipment to communicate without relying on a conventional copper phone line.
This makes cellular service particularly attractive for properties where the elevator equipment itself remains functional but the telephone line serving it has become expensive, unreliable or difficult to maintain.
Why Property Owners Are Replacing Elevator Phone Lines With Cellular
Traditional POTS telephone service once provided a simple solution for elevator communications. The telecommunications industry has changed considerably, however, and older copper networks no longer occupy the central role they once did.
Property managers may find themselves paying substantial monthly charges for a telephone line that exists primarily to support a single elevator emergency phone.
Cellular elevator phone service provides an alternative.
Instead of replacing functioning elevator communication equipment solely because the property’s telephone infrastructure has changed, a cellular gateway can bridge the gap between existing elevator equipment and modern cellular networks.
For apartment buildings, condominiums, commercial properties, parking structures, hotels, senior living facilities and other buildings with elevators, that can mean lower communications costs and a simpler path away from aging telephone infrastructure.
Try our Mobile Connect 2 Savings Calculator to see how much you can save.
Cellular vs. VoIP for an Elevator Phone Line
VoIP can be an excellent communications technology for offices and everyday business telephone systems, but elevator emergency phones present different requirements.
A typical VoIP connection can depend upon several pieces of building infrastructure, including the property’s internet connection, modem, router, network equipment and local electrical service. A failure anywhere in that chain can affect telephone availability.
A purpose-built cellular elevator communication solution avoids dependence on the property’s normal internet connection.
That is one reason property managers investigating replacements for conventional elevator phone lines increasingly consider dedicated cellular service rather than simply connecting emergency equipment to an ordinary office VoIP system.
The correct solution still depends upon the elevator equipment, property and applicable requirements, which is why DBS evaluates the installation before recommending a conversion.
Can My Existing Elevator Phone Use a Cellular Line?
In many cases, yes.
One of the advantages of Mobile Connect 2 is that a property may not need to replace functioning elevator telephone equipment simply because it wants to discontinue its traditional telephone line.
DBS can evaluate the existing emergency phone, telephone connection and cellular coverage to determine whether the system is a good candidate for conversion.
Once installed, the system should also be tested as a complete communication path. The important question isn’t simply whether the cellular gateway has a signal. The elevator phone must be able to initiate a call and establish communication with its intended destination.
Cellular Elevator Phone Service for California Properties
DBS works with property owners, property managers, HOAs, facility managers and elevator service professionals to provide cellular communications for existing elevator emergency phones.
We understand that an elevator phone line isn’t an ordinary business telephone line. It is part of a building’s emergency communication system and needs to be treated accordingly.
DBS provides installation and service throughout our Southern California service area, with solutions for apartment and condominium communities, commercial buildings, parking structures, hotels, healthcare properties, senior living facilities and other buildings that depend upon elevator emergency communications.
Stop Paying Too Much for an Old Elevator Phone Line
If your property is still paying for a traditional telephone line solely because an elevator needs dial tone, it may be time to evaluate the alternatives.
Mobile Connect 2 provides cellular elevator phone line service for $44 per month, giving qualifying properties a cost-effective way to move away from conventional telephone service while continuing to support their existing elevator communication equipment.
DBS can review your current elevator phone setup, determine whether Mobile Connect 2 is appropriate and handle the transition to cellular service.
Contact DBS to schedule a consultation or request a cellular elevator phone line installation.