Emergency Elevator Phone Service
& POTS Replacement
Cellular Elevator Phone with Mobile Connect 2
Traditional copper telephone service is becoming increasingly expensive and increasingly difficult to justify for an elevator emergency phone that may make only a handful of calls each year.
Destra Business Services provides a practical alternative with Mobile Connect 2, our copper-to-cellular gateway for existing elevator phone systems.
Mobile Connect 2 allows many properties to keep the elevator phone equipment they already have while replacing the traditional landline behind it with dedicated cellular service.
For property owners, property managers, HOA boards, hotels, apartment communities, senior living facilities, parking structures, hospitals, and commercial buildings, it can be one of the simplest ways to modernize elevator communications without replacing equipment that is still working properly.
Destra Business Services for Elevator Phone Service
Destra Business Services specializes in upgrading communication systems that still depend on traditional analog telephone lines.
Elevator emergency phones are one of the most important examples.
For decades, elevator phones were commonly connected to dedicated POTS, or Plain Old Telephone Service, lines. Those copper lines provided the dial tone and analog telephone connection the elevator equipment expected.
Today, telephone carriers are steadily moving away from legacy copper infrastructure while the monthly cost of maintaining individual POTS lines continues to increase.
That leaves building owners with a problem: the elevator phone may still work perfectly, but the telephone network supporting it is becoming increasingly outdated.
Mobile Connect 2 solves that problem at the communication line rather than unnecessarily replacing the elevator phone.
What Is Mobile Connect 2?
The Mobile Connect 2 is a cellular gateway that interfaces compatible existing analog elevator phone equipment with a cellular network.
The elevator phone continues to see the familiar telephone connection it was designed to use, including dial tone and dialing capability, while Mobile Connect 2 carries the communication over cellular service instead of a traditional copper telephone line.
In practical terms, this means DBS can often convert an existing elevator phone from landline to cellular without changing the emergency phone inside the elevator car.
That can significantly reduce the cost and complexity of upgrading a building’s elevator communication system.
Why choose Destra Business Services as your elevator phone service provider?
Dependable Communication at Your Fingertips
Cutting-Edge Technology for Your Safety
Easy Installation and Maintenance
In an elevator emergency, every second counts. That’s why our Mobile Connect 2 is designed to provide reliable, instant communication when you need it most. This state-of-the-art emergency phone service ensures that help is just a button press away, providing peace of mind for all elevator passengers.
Our Mobile Connect 2 utilizes advanced technology to deliver crystal-clear audio, ensuring your distress calls are heard and understood. It’s equipped with a robust battery backup, ensuring uninterrupted service even during power outages.
The Mobile Connect 2 is designed for seamless integration with existing elevator systems, making installation a breeze. Plus, our dedicated support team is always on hand to assist with any maintenance needs, ensuring your system is always up and running.
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Reliable Elevator Phone Service & Installation
You can save up to 60% on your elevator phone by switching to our Mobile Connect 2 service.
Upgrade your elevator phone to cellular.
Installation is quick; our DBS techs service all of Southern California, plus..
Lifetime warranty on our Mobile Connect 2 when service is retained through DBS*
Keep Your Existing Elevator Phone Equipment
A change in telephone service should not automatically mean replacing working elevator equipment.
Many buildings still have reliable analog elevator phones that were designed specifically for traditional telephone service.
Mobile Connect 2 is intended to provide those systems with a modern communication path while preserving compatible equipment already installed in the building.
Depending on the existing system, this can include emergency call-button equipment and other analog elevator communication hardware.
Instead of replacing the entire system, DBS can often install the gateway between the existing elevator communication equipment and the cellular network.
Keep the phone. Replace the line. Move the connection to cellular.
Cellular Elevator Phone Service Starting at $44 Per Month
Mobile Connect 2 service starts at $44 per month, per line.
For many properties, this is considerably less than the cost of maintaining a dedicated traditional telephone line.
DBS customers have seen savings ranging from approximately 20% to 60% compared with their previous telephone service, depending on the carrier, location, and existing rate.
Those savings can become substantial when a property has multiple elevators or several legacy analog telephone lines.
An individual elevator phone may rarely place a call, but the line must remain available around the clock. Paying increasingly high legacy telephone rates for such a low-usage connection is one of the primary reasons property managers are evaluating cellular alternatives.
Why Convert an Elevator Phone from Copper to Cellular?
Cost is an important reason, but it is no longer the only reason.
Telephone carriers throughout the United States are continuing to reduce their dependence on aging copper infrastructure. Traditional POTS service has not disappeared nationwide, but copper retirement is progressing region by region as carriers invest in fiber, cellular, and IP-based networks.
That means a building’s existing telephone line may continue operating today while still having no long-term future.
Converting proactively allows property owners to modernize the communication path before they receive a carrier notice announcing a service change or copper retirement in their area.
It also avoids making a rushed decision after an elevator communication line has already become a problem.
Reliable Two-Way Elevator Emergency Communication
An elevator emergency phone is a life-safety communication system.
When a passenger presses the emergency or HELP button, the system must provide an appropriate communication path to authorized or emergency personnel.
ASME A17.1 addresses two-way emergency communication requirements for passenger elevators, and accessibility requirements also apply under the ADA Standards. The exact requirements applicable to a particular building can depend on the elevator, equipment, jurisdiction, installation date, and code edition adopted locally.
Mobile Connect 2 provides the telephone connection used by compatible existing elevator equipment to place those calls over cellular service.
Instead of relying on a dedicated copper landline, the elevator phone communicates through the cellular gateway to its designated answering point.
Elevator Phone Compliance Is About the Complete System
It is tempting to describe an elevator phone gateway as simply “code compliant,” but compliance involves more than the gateway itself.
The elevator telephone, communication path, answering arrangement, monitoring service, accessibility features, installation, and applicable local code all contribute to whether the complete system satisfies the requirements for a particular property.
The 2010 ADA Standards, for example, address elevator emergency communication and accessibility, including requirements related to two-way communication.
DBS approaches Mobile Connect 2 installations with the complete communication system in mind.
Our objective is to provide a cellular replacement for the traditional telephone connection while maintaining the functionality required by the elevator communication equipment already installed at the property.
Avoid an Unnecessary Elevator Phone Replacement
One of the biggest misconceptions surrounding the decline of copper telephone service is that an old telephone line automatically means the entire elevator phone system is obsolete.
Often, it does not.
The elevator communication equipment and the telephone service supporting it are two different components.
If the elevator phone is functioning properly and compatible with an analog cellular gateway, replacing the communication line may be all that is necessary.
That can eliminate the cost of purchasing a new elevator phone, modifying the car operating panel, installing unnecessary wiring, or completing a more extensive communication retrofit.
For many existing buildings, Mobile Connect 2 provides a much more practical upgrade path.
A Dedicated Cellular Connection for Your Elevator Phone
Mobile Connect 2 gives your elevator phone a dedicated communication connection without requiring a conventional copper telephone line.
When a passenger activates the emergency phone, the existing elevator equipment initiates the call and Mobile Connect 2 routes that communication through the cellular network.
Depending on the configuration of the existing elevator system, calls may be directed to an emergency monitoring service, authorized personnel, security, a building front desk, or another designated answering point.
The passenger continues using the emergency communication equipment already installed in the elevator.
The change happens behind the scenes.
Easy Copper-to-Cellular Elevator Phone Conversion
One of the advantages of Mobile Connect 2 is that many installations can be completed without extensive changes to the building.
There may be no need to run a new telephone cable throughout the property or replace functioning equipment inside the elevator car.
DBS evaluates the existing telephone equipment, available cellular service, connection requirements, and installation environment before completing the conversion.
Once installed and configured, Mobile Connect 2 provides the analog telephone interface required by the existing equipment while carrying communications over cellular service.
For property managers, this makes moving away from traditional POTS service considerably less disruptive.
Cellular Service for Other Building Communication Systems
The same problem affecting elevator telephone lines is also affecting other analog systems throughout commercial and residential properties.
Gate entry systems, parking structure phones, pool phones, intercoms, emergency call stations, and other equipment may still rely on a conventional analog telephone connection.
In many cases, the equipment itself remains perfectly serviceable.
DBS specializes in copper-to-cellular conversions for legacy building communication systems, allowing property owners to modernize the telephone connection without automatically replacing the equipment connected to it.
Is Your Elevator Phone Ready for Cellular Service?
If your elevator emergency phone still depends on a traditional copper landline, now is an excellent time to review that connection.
You do not need to wait for your telephone company to retire the line.
You also do not need to assume that converting to cellular means replacing the elevator phone.
With Mobile Connect 2, Destra Business Services can often preserve the existing elevator communication equipment, replace the aging telephone connection behind it, and provide dedicated cellular service starting at $44 per month, per line.
Keep your existing elevator phone. Eliminate the expensive copper line. Move your elevator communication to cellular.
Contact Destra Business Services to discuss your existing elevator phone system and find out whether Mobile Connect 2 is right for your property.
